Status Update

February 4, 2021 3:12PM EST
Investigating – The PowerSchool grade passback feature is currently experiencing an issue that may affect some end users. Users may see an error message when attempting to sync grades.

We are investigating and will provide further updates as we have more information. We apologize for the inconvenience.

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Issues with loading Assessments

February 3, 2021 5:22PM EST
Identified – This is due to an issue with the technology that we make available for assessment creation and delivery, which is utilized within Course Assessments and AMP.
· Students are currently unable to access assessments
· Teachers are currently unable to create new assessments.

We know that you’re relying on us to keep the learning going and we want to assure you our team is doing everything possible to resolve the issue and to support you during this time.

We’ll provide regular updates on this page and will make sure you have access to all assessment functionality within Schoology Learning as soon as possible.

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Upcoming Schoology Maintenance

January 13, 2021 1:16PM EST
Scheduled – On Sunday, January 17th from 3-4 am EST, Schoology will be performing a system maintenance. During this window Assessments will not be available for creation or administration. We will post an update once the maintenance is complete.

January 17, 2021 3:00AM EST
Active – Scheduled maintenance is starting.

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Upcoming Schoology Maintenance

December 8, 2020 12:14PM EST
Scheduled – On Saturday, December 12th from 7am-8 am EST Schoology will be performing a system maintenance. It is possible there will be some downtime during this window.

We will post an update once the maintenance is complete.

December 12, 2020 7:00AM EST
Active – Scheduled maintenance is starting.

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Status Update

November 25, 2020 8:42AM EST
Investigating – Some users are experiencing degraded service while using Schoology. Re-loading the page may resolve the issue.

We are investigating and will provide further updates.

November 25, 2020 9:03AM EST
Monitoring – Schoology Learning began experiencing site loading issues this morning.
The site loading issues have improved. We are continuing to investigate to ensure that the site is stable moving forward

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Upcoming Schoology Maintenance

November 16, 2020 7:44PM EST
Scheduled – On Saturday, November 21st from 7am-8 am EST Schoology will be performing a system maintenance. It is possible there will be some downtime during this window.

We will post an update once the maintenance is complete.

November 21, 2020 7:00AM EST
Active – Scheduled maintenance is starting.

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Status Update

November 4, 2020 8:08AM EST
Resolved – Some users may have experienced intermittent degraded service while using Schoology. We are aware of this issue and it has been resolved.

If you continue to experience any difficulty, please reach out to the Schoology Help Desk for further assistance. Thank you for your patience.

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Status Update

November 2, 2020 2:03PM EST
Investigating – Some users are experiencing degraded service while using Schoology. Re-loading the page may resolve the issue.

We are investigating and will provide further updates.

November 2, 2020 2:29PM EST
Monitoring – The site loading issues have stabilized. We are now monitoring to ensure no residual impacts.

Thank you for your patience.

November 2, 2020 2:33PM EST
Resolved – The prior incident has been resolved.

If you continue to experience any difficulty, please reach out to the Schoology Help Desk for further assistance. Thank you for your patience.

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Status update

October 28, 2020 11:54AM EDT
Investigating – Some users are experiencing degraded service while using Schoology. Re-loading the page may resolve the issue.

We are investigating and will provide further updates.

October 28, 2020 12:02PM EDT
Resolved – Our Product team quickly identified and resolved the issue. Schoology is now operating normally. We apologize for the inconvenience this issue may have caused for our users.

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